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Questions to Ask Before Hiring a Roofing Contractor in Dallas–Fort Worth

Contractor checklist · Dallas–Fort Worth

A roofing proposal is easier to compare when every contractor answers the same questions. Focus on verifiable insurance, project evidence, written scope, warranty terms, code compliance and who will actually perform and manage the work.

1. Can you show recent local projects?

Ask for completed projects in your city or nearby. Photographs, project records and references are more useful than generic claims about experience.

2. Can you provide current proof of insurance?

Ask for the contractor’s current general liability documentation and verify that the coverage applies to the type of project you are hiring them to perform.

3. Which manufacturer credentials do you currently hold?

Manufacturer certifications can affect access to enhanced roofing-system warranties. Verify the credential directly with the manufacturer when it matters to your warranty choice.

4. Who performs the installation and who manages the project?

Ask whether installation is performed by employees, subcontractor crews or a combination, and who is responsible for quality control, safety, cleanup and final inspection. Roofing Giant uses qualified roofing crews managed to Roofing Giant project, installation, cleanup and safety standards.

5. What exactly is included in the written scope?

  • Tear-off and disposal
  • Decking allowance or replacement pricing
  • Underlayment and ice/water protection where specified
  • Flashing and penetrations
  • Starter, shingles or other field material, ridge and ventilation
  • Drip edge, gutters or accessories when included
  • Permit and inspection responsibility where required
  • Cleanup and final magnetic sweep

6. What warranties apply—and who provides each one?

Separate the contractor workmanship warranty from the manufacturer’s material or system warranty. Ask what is covered, what is excluded, whether registration is required and whether the warranty transfers to a future owner.

7. How will code and permit requirements be handled?

Roofing rules and contractor-registration requirements vary by municipality. The proposal should identify who obtains required permits and how code-required construction items will be handled.

8. If this is an insurance project, how do you handle the claim boundary?

A Texas roofing contractor can document damage and construction scope but cannot act as a public insurance adjuster on a project it may perform. Contractors also cannot waive, absorb or rebate a property-insurance deductible.

9. Are the price, payment schedule and change-order rules in writing?

Do not rely on verbal promises. The agreement should state the scope, price, payment timing, material selections, change-order process and warranty terms.

10. Can I verify what customers say elsewhere?

Look at recent customer feedback across multiple independent sources and compare it with documented local projects. Pay particular attention to communication, cleanup, warranty service and how the contractor handled problems after installation.

Texas consumer resource: Roofing and insurance: know the law.

Have a roofing question? Schedule a free inspection, try the free roofing calculators, or read more on the Roofing Blog.

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