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See Our Entire No-Stress Insurance Restoration Process Below
6 Steps of No-Stress Insurance Restoration
- Step-1. 30-Point Property Inspection
- Step-2. Estimating and Insurance Process
- Step-3. Project Review with Property Owner
- Step-4. Project Planning
- Step-5. Project Completion
- Step-6. Customer Delight
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Roof Inspection and Estimate
Take a Closer Look at 6 Steps of Insurance Restoration
Step-1. Our 30-Point Property Inspection
- Interior
- Attic
- Roof
- Decking
- Rain gutters and downspouts
- Fence
- Window screens
- Window beading and window glass
- Garage doors
- Etc.
Step-2. Estimating and Insurance Process
- What is Xactimate? (Over 85% of insurance companies use it)
- What is EagleView report?
- Importance of Building Codes – IRC 2015, IBC, IECC
- What’s wrong with this adjuster’s estimate? (case study)
- Filing Insurance Claim
- Contingency Agreement
- Adjuster Inspection
- Supplementing Process
- Mortgage Process
- RCV, ACV and Depreciation
- Increased Premiums
- 3 Estimates
When we verify hail damage to the property we advise you to call your insurance company to initiate a claim. We would like to do it for you but we cannot only because it is the requirement of the insurance companies and by the law it is not allowed for us to file a claim on your behalf.
What we can and will do is to provide you with the extensive Property Inspection Report that you can forward to your insurance company. We will leave you a hard copy and can email a digital copy to you upon request. When you file a claim, use our form Filing Claim provided in our Presentation Folder. There is one important thing to be remembered, requesting your insurance company permission for your contractor of choice to be present at the time of the adjuster inspection.
If necessary and only upon your request, we will do temporary repairs and cover the roof with tarps as soon as possible to prevent your house from further damages.
Meeting with Insurance Adjuster
After you file a claim, and insurance adjuster is assigned to your claim he/she will be scheduled to come out to verify the damages and to create an estimate. Our Roofing Specialist will meet with the adjuster as a courtesy of our services. Our policy is to let the adjuster do his/her job and not interfere unless a significant mistake about the claim is being made.
Once you have an insurance claim number, you should notify our Roofing Specialist about the day and time when the insurance adjuster will be inspecting the roof. This way we can be there for you. Very often a field adjuster is not authorized to take into account certain items when creating an estimate. Those items have to be taken to a desk adjuster or sometimes a manager for approval before we begin any work on the restoration project. Among those missed items are often items that are required by the local city building codes and we cannot violate the building code when constructing your roof. We always make sure that we adhere to the building codes. Doing so ensures that your roof is done right.
Our property assessment is always documented with pictures and supported by the IRC (International Residential Code) and the current adopted city codes. We understand the construction part of the Restoration Project very well and take it seriously when it comes to building the roofs up to code.
- Scope of Work
- Brands and products selection
- SureInstall Program and project management details
Roofing Specialist will collect the insurance deductible, which is typically 1% of the home value. This is your only out-of-pocket expense.
Step-3. Homeowner Project Review
Step-4. Project Planning
- Management Review
- Project Planning
- City Permit
- Scheduling
- Material Orders
- Job Orders
Our roofing materials are usually delivered in the morning of the day of the roof replacement.
Receiving Material Drop Check
When the materials are delivered, which is usually in the morning on the day of installation Roofing Specialist will do a thorough inspection and make sure all of the materials are delivered and are the right colors, and everything is correct. Also, at that time, our Roofing Specialist will collect the first check you will have received from the insurance. In the construction industry, it’s called a “Material Drop Check”, because the materials have been dropped off at the work site.
Restoring the Property
We start our roof replacements usually in the very morning around 7AM. Once the Material Drop Check has been picked up, we will replace your roof and do other repairs required for your property. It usually takes one to two days to replace the roof depending on the size and complexity. All other parts of the project such as gutter, window screens, etc., are done after roof installation.
Managing the Project
On the day of roof construction Roofing Specialist and Project Manager will be at your property to meet with the crew to make sure any special instructions you might have are followed. Our Assurance Manager and Crew Supervisor will also be involved in the project completion success.
Completing Final Inspection
Once everything is completed, you and Roofing Specialist or Quality Assurance Manager will go over the Inspection Checklist together, point-by-point, to confirm everything has been completed to your satisfaction.
Step-5. Project Completion
- Protect the property
- Cover the pool
- Remove old layers of roofing
- Inspect decking
- Inspect and fix wall flashings
- Apply Ice & Water Shield
- Install Valley Metal or I&WS
- Install Synthetic Underlayment
- Install new shingles
When you receive final payment from your insurance company, Roofing Specialist will come to your house to pick up the final check and present you with the following:
- Our Thank You Package
- Written Warranty Issued
- Lien Release Issued
Step-6. Customer Delight
Happy Customers Is Our Greatest Reward
Would you like to check your roof to make sure it’s not damaged by the latest hailstorm?
Then start with scheduling the inspection today.
Damage Assessment
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