Building Introduction
“Hi, I’m (first/last name) with Roofing Giant.” (Point to badge or logo on shirt or hat.)
“We’re doing (going to be doing) some work for the <neighbor’s last name>. We got their insurance company to buy a new roof (siding, gutters). Anyway, I just wanted to forewarn you that construction could be very noisy. It’s inconvenient, and sometimes things will blow into a neighbor’s yard. As a courtesy, I just wanted to introduce myself, and make sure you have my card in case something blows over here and we miss it when we’re cleaning up.”
<Hand business card – pause, wait for response.>
<Do a half-turn as if you’re leaving…think: “Colombo.”>
“Oh, by the way, have you had your roof inspected?”
Homeowner: “Yes.”
Roofing Inspector 1: “Oh great! Was that by your adjuster or by another contractor?”
Homeowner: “My adjuster.”
Roofing Inspector 1: “Ah, good! What did they have to say? Will you need a full replacement or repair?”
<Pause – wait for response.>
“Well, since we‘re doing many of your neighbors’ roofs, would you like me to take a look at yours too? The inspection is free, and it never hurts to have a second opinion.”
<Pause – wait for a response.>
Homeowner: “Another contractor.”
Roofing Inspector 2: “Ah, good! Well, since we’re doing many of your neighbors’ roofs, would you like me to take a look at yours too? The inspection is free, and it never hurts to have a second opinion.”
<Pause – wait for a response.>
Homeowner: “No.”
Roofing Inspector 2: “I’m glad I stopped by. Since we’re doing many of your neighbors’ roofs, would you like me to take a look at yours too? The inspection is free, and it never hurts to be forewarned if your home has been damaged.”
<Pause – wait for a response.>
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