Ask for Referrals

When the homeowners follow through on their commitment to have you complete the project, they are showing you and others how much trust and confidence they have put into you and Roofing Giant. When their decision is further validated through your thorough and quality completion of the job, they will be happy to refer you to others who may be in need of similar services. This scenario happens very frequently.

A referral from happy homeowners is the cornerstone of the Referral Success System.

When your homeowners give you a referral, they are saying:

• They enjoyed working with you.
• They trusted you to get the job done right.
• They are happy with the results you achieved.
• They are willing to put their personal reputation in potential jeopardy so a neighbor, friend or relative can have a similar, satisfying experience.
• They believe they received a service that was very valuable.

A referral from one of your homeowners should help you say:

• I approached the homeowners confidently, courteously and professionally.
• I provided the most thorough, accurate and educational information possible to allow the homeowners to make the best decision about the project, which is that we are best able to complete the project at hand.
• I carefully and accurately made diagrams of the project, which led to correct measuring and pricing for both the homeowners and their insurance adjuster. This streamlined the project and made the job as efficient as possible.
• I built credibility in Roofing Giant and myself by presenting information to homeowners needed to understand the true difference between Roofing Giant and other contractors.
• I successfully guided the homeowners through the Introduction and Presentation to leave them feeling good about their decision and satisfied with it.